These Terms and Conditions ("Ts & Cs") apply to all our clients, for whatever services we are providing to you; be it website development, software design, consultancy services or anything else you've asked us to help with (the "Services"). Because of the nature of our work, we'll often agree a contract with you on a piecemeal basis and the Ts & Cs ensure that we both know what our obligations and expectations are.
Please read this privacy notice carefully as it contains important information on who we are and how and why we collect, store, use and share your personal data. It also explains your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint.
We, SAV London, us, our
SAV London Limited, incorporated and registered in England and Wales with company number 05763681, whose registered office is at 27 Mortimer Street, London, England, W1T 3BL.
Data Protection Legislation
The Retained Regulation EU 2061/679 ("UK GDPR") and the UK Data Protection Act 2018
Any information relating to an identified or identifiable natural person
When providing our services to you, we will collect, store and use the following types of personal data from you:
We collect personal information directly from you, via emails or anything else that you write to us including , any enquiry you make via our website; telephone calls and sometimes indirectly from other people such as our existing and prospective customers, suppliers, business partners, and other referrals.
Under Data Protection Legislation, we can only use personal data if we are legally allowed to do so. Our legal bases for collecting your personal data are for the performance of our contract with you or to take steps before entering into a contract with you, and for the legitimate interest of SAV London or another third party. We will only use Personal Data for that purpose or for customer services.
We will always treat personal data with the utmost respect and never give it to other organisations for marketing purposes.
We only share personal data with third parties such as AWS, Microsoft, Google and Dropbox, who provide us with services.
We only allow them to handle personal data if we are satisfied they take all appropriate technical and organizational measures to protect all personal data and only on our written instructions.
We may very occasionally disclose and exchange information with regulatory and statutory bodies to comply with our legal and regulatory obligations.
Where personal data is stored with any of the organisations referred to above, access is only provided after administrator set-up and authorization. Many of them have added additional layers of security to limit access to personal data stored in their cloud based solutions and to permit safe and lawful data transfers, which we have assessed and reviewed. These include strict access restriction, encryption, two factor authentication and password protection, to prevent personal data from being accidentally lost or used or accessed unlawfully.
In addition your personal data will be stored in the internal SAV Account system which is only accessible with password verification and two factor authentication. Personal data is encrypted in transit and at rest. Microsoft Exchange email accounts are also password protected and use two factor authentication.
We will only retain your personal data for as long as is necessary for the purpose described above. This will usually be for a period of 7 years after you have cancelled your services with us.
When it is no longer necessary to retain personal data, we will delete it.
All data subjects have the certain rights under Data Protection Legislation for which there is no charge. You can find out more information about your information rights on the ICO's website at https://ico.org.uk.
To exercise any of those rights, please contact us - see below: 'How to contact us'.
We hope that we can resolve any query or concern raised about our use of personal data. You also have the right to complain to the Information Commissioner who may be contacted at https://ico.org.uk/concerns or telephone: 0303 123 1113.
We can be contacted by post or email. Our postal address is 26 Foubert's Place, London W1F 7PP.
Our email address is: email@example.com
For all data subject rights, please contact: firstname.lastname@example.org
This document was last updated in December 2023.
Company number: 05763681
VAT number: GB 844 3791 06
© SAV is a trademark