We will collect personal details such as your name, email address and telephone number either from information that you have given us whilst using the website or from any personal correspondence with us, such as emails. We also automatically collect information about your visit to our site using Google Analytics. This information is used to make your visit to our site more efficient, and to help us follow browsing preferences on our site so that we can make regular improvements.
We will use your personal details in order to respond to your queries about the services we provide. We will not sell your details to any unconnected third parties for advertising or marketing purposes.
We take appropriate measures to ensure that the information you give us is kept secure and we will do our best to protect it from unauthorised access. We will also make sure that it is only kept for a reasonable period of time for the purposes stated above.
We occasionally issue session cookies when strictly necessary for the operation of the website (such as logging into our member account area). These cookies do not hold any personal information. You can find out more about what cookies are, how to control them and delete them here. Google Analytics and third party services such as Google Maps, Twitter and Facebook may issue cookies. Further information on Google Analytics and Privacy can be found here. You are welcome to opt-out of receiving cookies from us or third parties services at any time using the settings in your browser.
Our quarterly newsletters employ tracking so that we can monitor at an individual level whether a recipient has opened the email and what content they have clicked on. We only send our newsletter to recipients who have subscribed via our website or who are a current client. Recipients are able to easily unsubscribe from the newsletter if they wish.
We link to a number of other websites on our site, usually those of our clients. We are not responsible in any way for the privacy policies of these sites nor for the way in which they may use the information they collect about you.
You can ask for a copy of the information we hold about you at any time. We will also correct any inaccuracies in your information at your request.
If you have any queries concerning your personal information or any questions on our use of the information, please contact Stuart Valentine.